Subprocessors
Providers that process data on Zarv's behalf to deliver our services.
Infrastructure
Google Cloud Platform (GCP)
- Purpose
- Hospedagem da plataforma (computação, banco de dados, storage, rede, logs, KMS/Secret Manager)
- Location
- us-central1 (EUA)
- Provider certifications
- ISO/IEC 27001, 27017, 27018; SOC 1/2/3; PCI DSS (Google Cloud Compliance Reports Manager)
Cloudflare
- Purpose
- Proteção de borda (WAF, CDN, rate limiting, mitigação DDoS L3/L7)
- Location
- Edge global; dados persistidos permanecem na GCP
- Provider certifications
- ISO/IEC 27001; SOC 2 Tipo II
AI models
OpenAI
- Purpose
- Modelos de linguagem e visão via API
- Location
- EUA
- Provider certifications
- SOC 2 Tipo II; ISO/IEC 27001
Anthropic
- Purpose
- Modelos de linguagem e visão (Claude) via API
- Location
- EUA
- Provider certifications
- SOC 2 Tipo I e II; ISO/IEC 27001:2022; ISO/IEC 42001:2023
Google
- Purpose
- Modelos Gemini via API
- Location
- EUA
- Provider certifications
- Programa de conformidade Google Cloud (ISO/IEC 27001, 27017, 27018; SOC 1/2/3)
Communications
Resend
- Purpose
- Envio de e-mails transacionais
- Location
- pending
- Provider certifications
- pending
Twilio
- Purpose
- Envio de SMS
- Location
- pending
- Provider certifications
- pending
Meta
- Purpose
- Envio de mensagens via WhatsApp Business
- Location
- pending
- Provider certifications
- pending
Z-API
- Purpose
- Envio de mensagens via WhatsApp
- Location
- pending
- Provider certifications
- pending
Novu
- Purpose
- Orquestração de notificações
- Location
- pending
- Provider certifications
- pending
Monitoring
Sentry
- Purpose
- Monitoramento de erros da aplicação
- Location
- pending
- Provider certifications
- pending
Subprocessor changes
Additions or replacements of subprocessors that affect the service are communicated to the customer in advance.